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Terms and conditions

Please read carefully to avoid any misunderstanding.

  • Customer means any person who purchases the card from Authorized Distributor.
  • Institution means enclosed list of institution with the card that provide the discount of articles and services as applicable.
  • Company means the company who issued the HELP24Card.
  • The card is valid for enclosed list of institution with the card or adjoins with time to time.
  • The card is not valid with any other recommendation from any institution or advertised special.
  • The validity of card will be one year from the date of issue.
  • The list of institution is subject to change without notice.
  • The privilege card is non-refundable and lost cards cannot be replaced.
  • The facility of discount subject to availability of articles and services.
  • In the event of any dispute or misunderstanding arising out of interpretation of any of the offers, the institution Manager’s decision shall be final and binding on the Customers.
  • Please carry HELP24privilege card and govt. I.D. proof to the concerned institution and present it at the time of obtaining the articles and services. The offers shall not be entertained otherwise.
  • The management of concerning institution reserve the right to accept or deny any queries outside the preview of the said offers as mentioned on the card and embodied within the rules of use.
  • No verbal arguments/agreements shall be accepted. Customer can avail all these plan offers.
  • All the offers are valid for unlimited times till the validation on HELP24card.
  • The card issued for one family member mentioned in application of Customer and therefore no other person can use the card in any condition.
  • Company reserves the right to refuse to use the Services offered to new Users without any reasons.
  • Customers are prohibited from selling, trading, or otherwise transferring Card to another party.
  • If there is any conflict between the Terms of Use and the Additional Terms, the Additional Terms shall take precedence in relation to that service.
  • If Customer provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate the card validity.
  • Company shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of cardholder.
  • The Company shall not be responsible or liable for any or all the liabilities or claims that may arise due to non-compliance of medical or other related laws by doctors or medical practitioners.
  • Company may, in its sole discretion and without prior notice, terminate the card and block future access if Company determines that Customer have violated these Terms of Use or Additional Terms. Customer also agree that any violation by Customer of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Company, for which monetary damages would be inadequate, and Customer consent to Company obtaining any injunctive or equitable relief that Company deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies HELP24may have at law or in equity.
  • If Company does take any legal action against Customer as a result of violation of these Terms of Use of card, Company will be entitled to recover from Customer, and Customer agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Company.
  • Customer agree that all terminations shall be made in Company sole discretion and that Company shall not be liable to Customer or any third party for any termination of card (and accompanying deletion of Card).
  • Customer agree that all claims, differences and disputes arising under or in connection with or in relation hereto, the Terms of Use or any transactions entered into on or through the card or the relationship between Customer and Company shall be subject to the exclusive jurisdiction of the courts at Indore, India and Customer hereby accede to and accept to and accept the jurisdiction of such courts.